ACE IS FOR
YOUR CREDIT UNION!

Neocog’s CRM tool, ACE, has been developed as a central "hub" from which to manage member contacts and communication relating to service and sales. ACE has been designed with flexibility in mind and can attach to virtually any banking system through customization of its proprietary data collection functionality.

ACE is specifically designed to enable credit unions to improve their service delivery, providing members with products and services that respond to individual member needs.What sets credit unions apart from other financial institutions? Credit unions make people their first priority. In fact credit unions when compared to banks rank first in their overall quality of customer service. However, in today's highly competitive financial services market, credit unions must be more progressive, responsive, and focused on innovation. It is this new thinking that has created Neocog's innovative software to help credit unions to more effectively anticipate and meet the changing needs of their membership.

ACE is a customer(member) relationship/sales management tool that allows careful handling of all member contacts, plus automated marketing of financial products and services. ACE gives you the tools to help you better understand your existing members so that you can target your selling more effectively and improve your service so that you will be able to retain and grow more business.

What ACE will provide for your organization:

• Multi-channel access to customer information
• Primary access point for multiple customer databases
and analytical tools used for sales & service
• Efficient capture, retrieval and communication of customer contacts
• Automation of targeted marketing offers at the point of sale
• Capture and storage of sales process and results
• Availability of specific and relevant customer profile
information to all areas of the organization

Let ACE help you do better what you already do best!